The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
The breakfast options were impressive, especially for vegetarians, with a delightful selection of Indian dishes that truly exceeded our expectations.view full review
Spacious Rooms
The room was incredibly spacious and well-appointed, providing a luxurious feel without breaking the bank.view full review
Exceptional Concierge
The concierge service from Ray Chen was extraordinary, making all the difference in our experience at the hotel.view full review
Outstanding Amenities
Every essential amenity was available in the room, with housekeeping quickly delivering extras upon request, enhancing our comfort.view full review
General
Non-smoking rooms
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Mini golf
Guest Parking
Electric kettle
Services
Free airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Sun loungers
Casino
Entertainment
Garden area
Spa & wellness centre
Jacuzzi
Body scrub
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Estrada Da Baia De N. Senhora Da Esperanca,
Macau,
China,
00000,
Guangdong
Map view
Estrada Da Baia De N. Senhora Da Esperanca,
Macau,
China,
00000,
Guangdong
City landmarks
Casino
The Parisian Macao
1.6
km
Museum
The Taipa Houses Museum
780 m
Estrada Governor Albano de Oliveira Opposite Taipa Jockey Club
Four-Faced Buddha Shrine
1.7
km
Rua do Cunha
Taipa Village Macau
790 m
Bridge
The Lotus Bridge
2.2
km
Church
Church of Our Lady of Carmel
780 m
Avenida da Nave Desportiva G/F
The Spectacle
790 m
Estrada do Istmo
City of Dreams
1.3
km
Wynn Palace
Skycab Cable Car
1.7
km
Mazu Temple
Macau Matsu
660 m
Avenida de Carlos da Maia
Carmel Garden
670 m
Rua Gov Tamagmin Barborsa
Tin Hau Temple
660 m
Largo Camoes Taipa Village
Pak Tai Temple
710 m
Macao
Dra. Laurinda M. Esparteiro Garden
610 m
Shopping Area
The Boulevard
640 m
Mall
Broadway Macau
1.6
km
Av. Padre Tomas Pereira Taipa
University of Macau
2.0
km
Macao
Jardim da Cidade das Flores
970 m
Macao
Venetian Macau Limited
710 m
The Parisian Macao
Eiffel Tower Experience at Parisian Macau
2.2
km
Shopping Area
Fortune Diamond at Galaxy Macau
2.2
km
Level 1
T Galleria Macau
1.4
km
3/F
Planet J
1.4
km
Shopping Area
Shoppes at Parisian
1.6
km
s/n Estrada da Baia de Nossa Senhora da Esperanca
Macau musicals
1.6
km
Avenida de Cotai
Fortune Diamond
2.2
km
Nearby
Casino
The Venetian Macao
600 m
Museum
Museum of Taipa and Coloane History
450 m
Avenida de Carlos da Maia
Carmo Hall
450 m
Casino
The Venetian Casino
450 m
Restaurants
Bambu
450 m
Estrada da baia. N.Senhora da esperanca.
Pizza Pizza Macau
450 m
Shop 2535
Golden Peacock
710 m
Estrada Da Baia de N. Senhora Da Esperanca
Edo Japanese Restaurant
450 m
LiDao Road Dang LianGuan Main Road
Cafe Deco
1.6
km
Shop 1036
Cafe Siam
450 m
The Venetian Resort
Madeira Portuguese Restaurant
10 m
Shop 2408A
Starbucks Coffee
30 m
The Venetian Shop 1033a Grand Canal Shoppes
McSorley's Ale House
1.6
km
Shop 1038 Grand Canal Shoppes
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
friendly staff
great location
limited dining
lingering cigarette smell
7.4/10
Very good
Rooms
7.8
Location
8.1
Service
8.1
Dining
6.3
Guest reviews
7.4/10
based on 11 reviews
8.6
8.6/10based on 2160 reviews
David
United Kingdom,
April
2024
7.0/10
The hotel has massive rooms thanks to Yutki Mehra, however, there was a persistent smell of smoke throughout our stay. The service was friendly and accommodating, especially with a late check-out provided, but some staff members were impatient and rude. The location was excellent, offering free shuttle services and being close to various attractions and facilities. The dining experience had a catastrophic selection at the Venetian but was better at Bambu. Overall, the hotel provides spacious rooms and a great location, but has some service inconsistencies and dining issues.
Rooms
6.0
The rooms had a lingering smell of smoke but were massive. Not sure if it was from previous guests or through the ventilation system.
Service
7.0
The service was friendly and accommodating, offering a late check-out, but some staff members were impatient and rude at times.
Location
9.0
The hotel's location was excellent, with free shuttle services, proximity to various attractions, and being close to other hotels and casinos.
Dining
5.0
While the selection at the Venetian was catastrophic, Bambu provided a huge but crowded dining experience.
Facilities
8.0
The hotel offers a spread of facilities, albeit with some dining issues.
Rufus
United States,
March
2024
7.8/10
The hotel offers spacious and lavishly furnished rooms that are big and comfortable, but there is a persistent lingering cigarette smell that staff try to tackle. The service was attentive and went out of their way to make my friend's birthday special. The location is great for easy access to entertainment spots within walking distance. The dining options were limited and a bit pricey, particularly for vegetarians.
Rooms
8.0
The room was huge and on 2 levels, with a living/dining space and bedroom space, lavishly furnished.
Service
9.0
The staff were very attentive and went out of their way to be helpful and friendly.
Location
9.0
The location mesmerized us with quick access to entertainment spots within walking distance.
Dining
6.0
Dining options were limited with a high price, especially for vegetarians.
Facilities
7.0
The hotel provides a variety of services from room service to car hire, all aimed at enhancing the guest experience.
friendly staff
limited dining
Lucy
United Kingdom,
February
2024
9.0/10
My stay at the hotel was exceptional and luxurious for my family. The rooms were beautifully decorated with two double beds, fluffy linens, and pillows, exceeding our expectations. The service was very helpful and attentive to our needs, making our stay comfortable. The location was fantastic with easy access to various attractions in Macau. The dining experience was good with a diverse selection. Overall, a dream come true to visit such a beautiful and best hotel.
Rooms
10.0
The rooms were extremely luxurious and well-suited for accommodating three or even four persons.
Service
9.0
The staff was very understanding and tried their best to accommodate any inconveniences, providing excellent service.
Location
9.0
The hotel's location was fantastic with free shuttle services to key spots in Macau and within walking distance to various attractions.
Dining
8.0
The dining options were good with a lot of variety to choose from.
Facilities
9.0
The hotel had excellent security and a beautiful casino area, making it a dream destination to visit.
luxurious rooms
limited dining options
Paul
United Kingdom,
October
2023
6.6/10
The hotel offers spacious and well-maintained rooms, but cleanliness can be improved. The service is mixed, with some helpful staff members. The location is fantastic with access to free shuttle services, but transportation may be a challenge. The dining experience is satisfactory but could use more variety. Overall, a decent stay with some room for enhancement.
Rooms
7.0
The suite was really spacious and well maintained.
Service
6.0
Some staff members were helpful, especially Ivy at the reception.
Location
8.0
The hotel's location was fantastic with free shuttle services and proximity to attractions.
Dining
5.0
The dining experience was okay but could be more diverse.
Facilities
7.0
The casino and pool were great, but some improvements in other facilities can enhance the experience.
Jack
United Kingdom,
October
2023
8.0/10
The hotel is conveniently located in Macau Peninsula, close to other chained hotels and casinos, with easy access to transportation options. The spacious rooms offer a beautiful and well-equipped stay, though some maintenance issues were noticed. The hotel's service goes above and beyond, creating a special experience for guests, despite occasional policy-related challenges. The dining options offer a variety but may not meet the same standard as the rooms. Overall, a solid choice for a visit to Macau.
Rooms
8.0
The rooms were beautiful, spacious, and had everything we needed, though some maintenance issues were noticed.
Service
9.0
The hotel staff went well above and beyond to make our stay very special for our wedding anniversary holiday, despite some challenges related to hotel policies.
Location
9.0
The location is great, close to other chained hotels and casinos, with easy access to transportation options.
Dining
6.0
The dining experience was below standard, quite a contrast to the quality of the rooms, with some vegetarian options available.
Facilities
8.0
The hotel offers various facilities and services for convenience during the stay.
spacious rooms
maintenance issues
Robert
United States,
October
2023
7.8/10
Straight to our room through the casino, the rooms are so big with a huge bathroom and 2 televisions. They had 2 gigantic TVs and very spacious almirahs, providing a comfortable stay. On the downside, the location is a little bit too far from the city center.
Rooms
8.0
Spacious rooms with great amenities.
Service
9.0
The service, from the Venetian to all staff and hotel personnel, was very friendly. They even accommodated a late check-out request.
Location
7.0
The location in the Macau Peninsula is probably the only impressive aspect of this property.
Dining
8.0
The dining experience at the Indian restaurant GOLDEN PEACOCK was very good, although it could offer more variety for vegetarians.
Facilities
7.0
The facilities provided were satisfactory.
Sylvia
United Kingdom,
October
2023
7.2/10
The hotel offers very clean and comfy rooms, although some may have a cigarette smell. The rooms are surprisingly spacious with a sitting area, especially considering the affordable pricing. The staff is very warm and helpful, although at times may appear exhausted. The location is good and comfortable, ideal for relaxing, though slightly far from the city center. The dining options vary, with some experiences being very good while others are poor and limited. Overall, the hotel provides a mix of positive and negative aspects for a stay.
Rooms
8.0
The rooms were very large with a sitting area, despite being at the bottom end of the price scale. Some rooms may have a cigarette smell.
Service
7.0
The staff were very helpful and polite, providing luggage services and other amenities.
Location
8.0
The location is good and comfortable, perfect for relaxing, but a little bit far from the city center.
Dining
6.0
The dining options varied, with some experiences being good, like the Indian restaurant GOLDEN PEACOCK, while others were poor and limited.
Facilities
7.0
The hotel facilities provide necessary services, though additional details were not specified.
Mary
United Kingdom,
September
2023
7.6/10
The hotel offers a mix of great and not-so-great experiences. The rooms were spacious, clean, and well-decorated, providing a cozy atmosphere. However, some cleanliness issues surfaced, like a neglected water bottle and dirty carpet. The service was exceptional, with staff going above and beyond to assist during a medical emergency, though there were instances of lack of courtesy. The location had its ups and downs, with excellent access to nearby attractions but a bit far off, and the dining experience provided some pleasant surprises alongside disappointing standards.
Rooms
8.0
The rooms were great, clean, and large, with a lovely European decor in the Bella suite.
Service
9.0
The staff were very helpful and went the extra mile during a medical emergency, despite occasional lapses in courtesy.
Location
7.0
The location offered easy access to various attractions, although a bit far across the hotel area.
Dining
6.0
The dining experience had its ups and downs, with some nice surprises but also below-standard moments.
Facilities
8.0
The hotel facilities were varied and convenient, catering to different needs of guests.
Nick
United Kingdom,
June
2023
7.6/10
The hotel rooms were damn big with massive shopping in the mall. The baths were huge, comfortable, spacious, clean, and offered good window views. However, I found a toothpick and plastic in the room, and the toilet room was fully smelling of cigarette smoke.
Rooms
7.0
The rooms were spacious, clean, and offered good window views.
Service
8.0
The staff was very helpful, although communication was a bit challenging due to a language barrier. Despite this, they were amazing in dealing with the crowded hotel.
Location
9.0
The hotel location was great, being close to other chained hotels and casinos. It had on-time services and provided free shampoo, conditioner, and shower gel. There were multiple charging stations for electronic devices on the desk and it was near the Venetian Macau.
Dining
6.0
The dining experience was very normal and not exceptional compared to other five-star hotels. The prices were similar to the buffet, but it felt a bit like a cafeteria in style.
Facilities
8.0
The hotel facilities were good, offering a fairly decent experience overall.
Wayne
United Kingdom,
May
2023
7.4/10
The hotel offers a complete range of facilities in a spacious suite large enough for 100 people. However, the absence of a trash can and bidet hose might be inconvenient. With 24x7 gambling on-site, you'll have every opportunity to test your luck in the lavish North Suites with beautiful surroundings.
Rooms
8.0
The room in North Suites is incredibly large and housed in a beautiful building with all the necessary amenities.
Service
7.0
The service provided, including responsiveness to requests and assistance, was satisfactory overall.
Location
7.0
The hotel's location is vibrant and bustling, like a marketplace, with convenient access to transportation options, but it could feel crowded at times.
Dining
7.0
The dining options were good, catering to various preferences, but there was limited variety for vegetarians.
Facilities
8.0
The hotel offers an array of facilities like a casino, shops, housekeeping, and more, which could enhance the overall experience.
complete facilities
crowded location
Kenny
United States,
May
2023
7.6/10
Staying at the hotel felt like being in a theme park resort with fabulous experiences, but the breakfast situation was a bit disappointing as it required extra effort to locate. The room, although smelling smoky, was surprisingly large with a sitting area, making it a great value for the price.
Rooms
8.0
Despite the smoky smell in the room, the Cotai view suite was very spacious with a cozy sitting area, especially considering its affordable price.
Service
9.0
The staff was incredibly friendly and helpful, making my experience from check-in to ferry terminal smooth and enjoyable.
Location
7.0
The opulent location was perfect for relaxation, albeit a bit far from the city center, providing a unique stay resembling a luxurious theme park resort.
Dining
6.0
While the dining spread at Café Deco was decent, the breakfast experience was lackluster and required extra effort to find, somewhat like searching through a theme park for food.
Facilities
8.0
The facilities at the hotel were impressive, offering a range of commercial services and amenities to cater to guests' needs.
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